Frequently Asked Questions
Shipping
Where do you ship?
Currently the United States and Canada. The United Kingdom is coming soon — join the list to be notified.
How is shipping calculated?
Rates are calculated at checkout based on destination and carrier.
How long does delivery take?
Typically 5–10 business days from when the drop closes.
Products
Will items ever be substituted?
If a specific product is unavailable, we substitute with an item of equal or greater value that fits the box’s flavor profile.
How long do the products last?
Most pantry and snack items are good for 6–12+ months; check individual packaging for best-by dates.
Future Drops
When is the next drop?
Christmas Lime — November. Future drops appear on the Drop Calendar.
Will subscriptions be available?
We’re starting with limited-edition releases. A membership option may follow.